CentralizeMe

Terms of Service

Last updated: See what changed

Nestor-reviewed for soft launch, current as of the date above. Professional legal review remains pending, particularly for consumer-protection compliance across customer jurisdictions and final billing/liability wording, before paid launch.

Contents

What CentralizeMe is

In short: hosted project-secrets and monitoring, powered by open-source Project Vault.

CentralizeMe is a hosted service for managing project secrets and monitoring project health. It is powered by Project Vault, an open-source project-operations platform.

These Terms of Service govern your access to and use of the CentralizeMe website and hosted service. By creating an account or using the service, you agree to follow these Terms and any instructions shown as part of the service.

The service may change as it is maintained and improved. We will not use that flexibility to remove the protections or make the commitments expressly stated in these Terms without updating this page.

Accounts and responsibilities

In short: keep your login safe; you own your data.

You are responsible for providing accurate account information, keeping your login credentials and authentication methods secure, and promptly addressing suspicious access. Do not share credentials or allow another person to use your account in a way that could compromise the service or another customer.

You are responsible for the projects, secrets, content, and instructions you submit to CentralizeMe, and for making sure you have the authority to submit them. You retain ownership of your data. You give CentralizeMe only the limited permission needed to host, process, secure, back up where applicable, and display that data to provide the service.

If you use CentralizeMe for a team or organization, you represent that you are authorized to accept these Terms for that group and that your use complies with its policies. You must notify us promptly if you believe an account has been accessed without permission.

Acceptable use

In short: do not attack the service or store what is illegal.

Use CentralizeMe only for lawful purposes and in a way that respects the rights and security of other people. You must not use the service to store, transmit, or facilitate unlawful content or activity, or content that you are not authorized to handle.

  • Probe, scan, test, or attack the service or its infrastructure without authorization, including by introducing malware, excessive traffic, or deliberate instability.
  • Bypass access controls, rate limits, tenant boundaries, or other security measures, or attempt to access another person’s account or data.
  • Use the service for fraud, harassment, abuse, infringement, or any activity that violates applicable law or the rights of others.
  • Upload secrets, personal data, or other material when you do not have a lawful basis or the necessary permission to use it in this service.

We may investigate suspected misuse and take proportionate steps to protect the service, its users, and third parties. Those steps can include limiting access, removing offending content where feasible, or suspending an account while we investigate.

Tiers and billing

In short: Paddle processes payments as merchant of record; tier limits are shown before you pay.

CentralizeMe may offer free and paid tiers with different features, limits, or usage allowances. The applicable tier, price, billing terms, and tier limits are shown before you submit a payment. Review that information before confirming a paid subscription.

Paddle processes payments as CentralizeMe’s merchant of record. Payment details and transaction administration are handled through Paddle under its applicable terms and policies. We do not ask you to send payment-card details to us directly.

Paddle handles proration for plan upgrades and downgrades according to its standard billing rules, shown to you in the checkout or account-management flow before a change takes effect.

If a paid tier is introduced or changed, the checkout or account experience will identify the price and relevant limits before the change takes effect for a new purchase or an explicitly accepted change. Do not rely on a tier beyond the limits presented for that tier.

You may cancel your subscription at any time; cancellation takes effect as described below. If you are on a paid tier and request a refund within 7 days of a payment with a reasonable justification, we will issue a full refund for that payment. Refund requests submitted after that window, or without a reasonable justification, are handled at our discretion. Enterprise plans are governed by a separate order form or agreement negotiated directly with us, which takes precedence over this section for billing and refund terms specific to that plan.

If a payment fails, Paddle will attempt to collect payment again following its own standard retry process. We do not add a separate grace period beyond Paddle’s retry attempts. If a subscription lapses after those attempts, or if you cancel voluntarily, your account is not deleted and your data is not removed: you are moved to the Free tier’s limits, and any content beyond those limits becomes read-only until you delete enough to fit within the Free tier or resubscribe. You can request a copy of your data or full account deletion at any time, regardless of billing status.

Because Paddle acts as merchant of record, Paddle is responsible for calculating, collecting, and remitting applicable sales tax, VAT, or similar transaction taxes on your purchase. Any such tax is shown at checkout before you pay.

Availability

In short: we aim high but do not promise 100% availability — see our status practices.

We aim to keep CentralizeMe reliable and available, but we do not promise 100% uptime or uninterrupted access. The service can be unavailable or degraded because of maintenance, changes, outages, security events, third-party dependencies, network conditions, or events outside our reasonable control.

We use service status practices to communicate material incidents and maintenance when appropriate. Status updates are intended to help you understand current service conditions; they are not an availability guarantee or a promise that every incident will be announced in advance.

You remain responsible for maintaining appropriate backups, recovery procedures, and alternative access for information or operations that are important to you. Do not treat CentralizeMe as your only recovery mechanism for critical systems.

Liability

In short: each side remains responsible for what it controls; the law determines the limits that apply.

To the extent permitted by applicable law, CentralizeMe is provided on an “as is” and “as available” basis, without promises that it will meet every requirement, be uninterrupted, or be free of errors. We will use reasonable care in operating the service, but we do not make a guarantee of availability, security, or fitness for a particular purpose unless we expressly state one in writing.

To the extent permitted by applicable law, neither party is responsible to the other for indirect, incidental, special, consequential, exemplary, or punitive loss, or for lost profits, revenue, business opportunity, goodwill, or data arising from use of or inability to use the service. This paragraph does not exclude responsibility that applicable law does not allow a party to exclude.

This section is a careful soft-launch limitation, not a final statement of every liability rule that may apply. The final allocation or limits of liability, and how they interact with mandatory consumer protections that may apply to you, remain subject to professional legal review before paid launch. Nothing here is intended to waive a right or remedy that cannot lawfully be waived.

Termination

In short: you can leave anytime; we can close accounts that break these Terms.

You may stop using CentralizeMe and close your account at any time. If you are on a paid tier, follow the cancellation or account instructions shown in the service or through the payment flow; any applicable billing treatment will be handled through the terms and process presented there.

We may suspend or close an account when we reasonably believe it violates these Terms, creates a security or legal risk, or threatens the service or other users. Where practical, we will provide notice and an opportunity to resolve the issue, but we may act without advance notice when urgent protection is needed.

When access ends, you must stop using the service. Provisions that by their nature should continue, including ownership, acceptable-use consequences, disclaimers, liability limitations, and dispute-related terms, continue to the extent applicable. Data handling after closure follows the applicable Privacy Policy and any retention requirements that are confirmed through the operational and legal review process.

Governing law

In short: Panama, except where your local mandatory consumer-protection law overrides it.

These Terms are governed by the laws of the Republic of Panama, without regard to conflict-of-law principles, except where mandatory consumer-protection law of your country or state of residence gives you rights that cannot be limited by this clause — in which case, those mandatory protections still apply to you.

Professional legal review remains pending to confirm how this choice of law interacts with mandatory consumer-protection law in the jurisdictions where our customers are located, and to finalize venue and dispute-process details, before paid launch.

Changes

August 9, 2026: Terms of Service content authored for soft launch.